Explain why it is important for companies to empower their

 

Explain why it is important for companies to empower  their Customer Service Representatives

To receive full credit for this discussion:

  • Begin contributing to the discussions no later than midnight of the first Saturday after a Lesson opens.
  • Your original post should be a minimum of 150 words.
  • Read and evaluate at least two of your peer’s postings and compose substantial in-depth responses for both.
  • Include examples in your discussion.
  • Use APA guidelines to cite references.
  • Correct grammar and spelling are required.
  • For full credit you MUST have at least two citations

Note: Participants are required to create a thread in order to view other threads in the forum. You cannot delete or edit your own post and cannot post anonymously.

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